Skills for Business Development in Gauteng

Skills for Business Development, Inc. was established in 1998. It is a national presentation skills company and distant learning institution that excels at defining and developing the core elementsof effective business organisation. We are committed to supporting the South African government's Black Economic Empowerment program and believe South Africa is poised for significant growth in thefuture. We are delighted to have the calibre of Samaria Mkhabela join us in leading our BEE initiative, Leroy Hitchcock as Service Industry Specialist in the Hospitality Industry and Mark Ruthel, aProject Management Practitioner with extensive experience in IT Business Solutions (Oracle and SAP) project management as well as construction industry and certified in both PMBOK PMP (ProjectManagement Professional) and PRINCE2. In doing so, we trust that we will be able to develop and train the most experienced and talented staff in South Africa. Skills for Business Development is aleading provider of soft skills training solutions. Working with strategic partners, we provide unique and customised soft skills learning solutions including communications, leadership,team-building, conflict and stress management, customer service, sales, personal and professional development, diversity training and more... We have earned a reputation for excellence in the designand delivery of high quality corporate development programmes, particularly in the areas of Soft Skills Training, Workplace Communication, Supervisory/Managerial Skills Development , InformationTechnology, Project Management, Prince2 Certification AND the Hospitality Industry. We specialise in Corporate training programmes and business skills development courses for all staff levels frommanagement, secretarial to call centre and sales staff. Our staff are committed to providing a warm, open and comfortable learning environment and our programs are designed to give our clientspractical information including strategies, tactics, tips and techniques that can be applied immediately to improve their specific situations. Our Mission and Vision To be recognised as the trainingprovider of choice to vital business support personnel and individual students, enabling them to achieve their highest aspirations, through the provision of key training courses that focus onessential and practical skills necessary for success. Our PhilosophyInspire. Energise.Learn. Courses include: Professional Skills for Executive Secretaries, Project Management for OfficeProfessionals; The Human Resources Secretarial Programme; Information Technology Secretarial Assistant Programme; Business Administration Management; Marketing Assistant Secretarial CertificateProgramme; The Financial Secretary Certificate Programme; Receptionist & Frontline Training Workshop (2 days at client's company); Professional Business Writing and Minute Taking ProtocolWorkshop Corporate Wellness Programme.
  • Certificate in financial secretarial studies

    Every business needs to keep accurate financial records. It can be required of a Secretary to do or help with the finances of a business. You will add so much more value to your skills by knowing howto do financial record keeping. This course is an introduction to bookkeeping fundamentals and will suit those with no bookkeeping experience or knowledge. You will cover manual bookkeeping conceptsand processes. In this easy to understand self-study course, we cover the concepts, modules and activities associated with bookkeeping, section by section. At the end of the programme, you willunderstand what you are doing as well as why you are doing it.
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
    • Certificate in financial secretarial studies
  • THE HUMAN RESOURCES SECRETARY/ADMINISTRATOR

    Support staff have a crucial role to play in contributing towards the effectiveness of the department. This course is designed to provide a basic introduction to the HR function and to show how support staff can help the HR team and the organisation achieve business success. The course gives participants a basic understanding and appreciation of the role and scope of the function and key HR processes and procedures through open discussion and practical work. Participants will develop the knowledge and skills required to enhance their personal contribution and the effectiveness of their HR team.
  • Professional skills for executive secretaries

    The Professional Skills for Executive Secretaries programme aims to create a dynamic, learning situation, where secretaries can explore ways to advance their career skills and to create a betterquality of life. The course focuses on interpersonal skills, techniques for managing time, stress, people and work loads, strategies for effective team-work, communication, and solving problems.Whether you're already working as a PA or aspiring to become one, this comprehensive programme is aimed at ambitious people who really want to make their mark at work. In addition to developing yourskills as a personal assistant, your confidence will grow as you find your ability to apply your knowledge at work develops every day. You'll be able to deliver the highest quality work to even themost demanding boss - plus, you can study even if you're working full time.
  • BUSINESS WRITING AND MINUTE TAKING WORKSHOP

    In today's busy working environment it is essential to produce clear, reader-friendly business writing to tight deadlines. Many professionals working in large international companies have excellent spoken communication skills but lack confidence when writing business documents. Our business writing and minute taking course, Effective Minute taking Protocol, will enable delegates to professionalise their writing skills through presentation and discussion of key elements of good business writing such as planning, style, audience awareness, punctuation and language choice. You will also analyse and practise writing a range of documents including professional correspondence, business reports, minutes of meetings and tenders and proposals.
  • Marketing assistant secretarial course

    One great need of secretaries and personal assistants is to understand and develop marketing programs for their products and services. Long term success depends on the ability to maintain a strongbody of satisfied customers while continually increasing this body with new customers. Our course builds around the marketing concept, which directs secretaries and personal assistants to focus theirefforts on identifying, satisfying, and following up the customer's needs and understanding the marketing process. You'll quickly learn about marketing and public relations and how a marketingdepartment works as well as developing cutting-edge marketing skills.
  • CORPORATE WELLNESS PROGRAMME

    An efficient employee works closely with management, displays a strong sense of business etiquette and responsibility, takes initiative, corresponds professionally via all mediums, delegates tasks, manages crisis situations, co-ordinates events, shows confidence and is professionally dressed. Organisations have realised the positive return on investment that health and wellness programmes offer, and therefore are constantly looking at improving and growing such corporate health and wellness programmes. With constant diversity and change, mind-blowing statistics and various options in the market it is difficult to decide what will work for your organisation and your workforce. Corporate health and wellness has become a cost saving tool and an integral part of business strategies. The CORPORATE WELLNESS PROGRAMME is the ideal conference for those needing to improve their administrative, interpersonal and office skills or for those looking for the extra business edge. Enrol for this exciting and challenging workshop and learn about the factors that affect your bottom line positively and negatively, get equipped and informed when making health and wellness decisions for your workforce.
  • PROJECT MANAGEMENT FOR OFFICE PROFESSIONALS

    This course will motivate and instil confidence in PAs, administrators and secretaries who are involved in the core skills of project management. The course enables you to practice new skills in a risk-free environment. We have designed this course to provide office professionals with the essential knowledge to effectively plan, implement and review projects. Through attending this course, delegates will also be able to improve their communication, time management and problem solving skills and apply these to their projects.
  • RECEPTIONIST TRAINING WORKSHOP

    First impressions last, and staff who work in any reception area are vital members of the corporate team. Their level of performance is invaluable to the overall success of an organisation. Covering all aspects of the role, from answering the telephone to dealing with visitors, this Receptionist Skills training course is suitable for anyone who works in a front office situation.
  • SECRETARIAL BUSINESS ADMINISTRATION MANAGEMENT COURSE

    Our course in business administration/management will provide that goal-focused training. You'll get a thorough grounding in the theories and principles of accounting, bookkeeping, human resources functions and personnel management, coaching, leadership, general business management and project management. You'll come away a whiz on how to budget, organise, plan, hire, direct, control, and otherwise manage various departments. This course will also get you thinking and dealing with issues such as diversity, ethics, politics, and other dynamics that play a role in every work environment. You can most definitely count on problem-solving, theorising, and math-heavy number-crunching too. As a manager-to-be, you'll also be required to develop a balance between sensitivity and fairness. You'll need to be innovative, creative, and a good problem-solver. These qualities (and your winning personality) will put you on a path to successful management in any number of fields. Our course has been designed to cover all of the aspects related to being an Administration Manager.
  • SUCCESS SKILLS FOR OFFICE SUPPORT STAFF

    We will cover topics such as: Effective Diary Management; Successful Events Management, Professional Business Writing; Travel Arrangements; Meetings, Minutes and Conference Management; and Accurate Filing and Recordkeeping. Enrol Today!
  • PERSONAL ASSISTANT AND SECRETARY DEVELOPMENT COURSE

    Keeping the boss organised, on time, and on track is often a challenge, especially when you are not in charge. During this training seminar, participants will learn how to run a stellar office and stay in control, no matter how hectic the day gets. Additionally, they will discover how to build personal credibility, use techniques for better listening, deal with difficult people, handle negative situations, and more. Skills practice exercises are interactive, allowing participants to practice what they have learned in a fun, high-energy environment. The Personal Assistant and Secretarial Development Programme is the ideal conference for those needing to improve their administrative assistant skills or for those looking for the extra business edge.
  • RECEPTIONIST AND FRONTLINE TRAINING COURSE

    First impressions last, and staff who work in any reception area are vital members of the corporate team. Their level of performance is invaluable to the overall success of an organisation. Covering all aspects of the role, from answering the telephone to dealing with visitors, this Receptionist Skills training course is suitable for anyone who works in a front office situation. A small investment in our one-day workshop Receptionist and Frontline Training Programme will deliver huge dividends in the form of a telephonist/receptionist that will do you proud in every dealing with your visitors, in person or by phone. Based on SAQA's Unit Standard ID 15234 NQF Level 5, 4 Credits
  • SYMPOSIUM FOR SECRETARIES, PERSONAL ASSISTANTS AND OFFICE SUPPORT STAFF - 2 DAYS

    Our 5th Executive Assistant and Personal Assistant Conference promises to be even bigger and better than before: The best learning, networking, inspirational and fun event on your calendar. This must not miss event features some of the best speakersto inspire you and give you a wealth of practical take away skills to really boost your career. Seats are limited. Enrol today.
  • THE EXECUTIVE ASSISTANT CONFERENCE

    COVERS: The importance and responsibilities of the secretary, Understanding the importance of appropriate dress code and grooming ,Understanding the importance of excellent office etiquette , Accepting responsibility for tasks given , Using initiative within scope of work ,Ability to follow through instructions and to obtain clarification , Being pro-active, positive and enthusiastic , Maintaining a high level of confidentiality ,Having a good knowledge of business correspondence, grammar and letter layout ,Ability to send out notice of meetings and prepare agendas and Ability to take minutes effectively and to present completed minutes.
  • OFFICE CLEANING AND TEA LADY TRAINING WORKSHOP

    The Tea Lady plays a key role in providing a refreshment service to the company's customers and staff. Emphasis is placed on basic communication skills, stock control, cleaning, time management and problem solving which makes this an indispensable workshop. It is a comprehensive course which assists and provides the learner with increased workplace management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.
  • BASIC BOOKKEEPING & ACCOUNTING CERTIFICATE

    This course is an introduction to bookkeeping fundamentals and will suit those with no bookkeeping experience or knowledge. You will cover manual bookkeeping concepts and processes. In this easy to understand self-study course, we cover the concepts, modules and activities associated with bookkeeping, section by section. At the end of the programme, you will understand what you are doing as well as why you are doing it. The course starts with the different terminology used in bookkeeping, and the definitions of the various books used and entries made in the books. The course then moves on to an extremely practical learning process.
  • BUSINESS ADMINISTRATION MANAGEMENT COURSE

    This course will also get you thinking and dealing with issues such as diversity, ethics, politics, and other dynamics that play a role in every work environment. You can most definitely count on problem-solving, theorising, and math-heavy number-crunching too. As a manager-to-be, you'll also be required to develop a balance between sensitivity and fairness. You'll need to be innovative, creative, and a good problem-solver. These qualities (and your winning personality) will put you on a path to successful management in any number of fields. Our course has been designed to cover all of the aspects related to being an Administration Manager.
  • DOMESTIC WORKER / HOUSEKEEPER TRAINING WORKSHOP

    This 1-day course is aimed at housekeepers, domestic workers and cleaning ladies. It is a comprehensive course which assists and provides the learner with increased household management skills. We accelerate a sense of responsibility in the workplace; improve attention to detail and time management and organisational skills. Learners have greater confidence through increased competence.
  • PROJECT MANAGEMENT FOUNDATION - SHORT LEARNING PROGRAMME

    This course is aimed at individuals new to the role of project manager. Those wanting to understand the processes, procedures and terminology common to most projects. This course will benefit individuals needing to know the tools available to help them successfully conclude each project. Course covers unit standards 120372 and 120379 at NQF level 4 with 13 credits
  • SECRETARIAL BUSINESS ADMINISTRATION MANAGEMENT

    Our course in business administration/management will provide that goal focused training. You'll get a thorough grounding in the theories and principles of accounting, bookkeeping, human resources functions and personnel management, coaching, leadership, general business management and project management. You'll come away a whiz on how to budget, organize, plan, hire, direct, control, and otherwise manage various departments. This course will also get you thinking and dealing with issues such as diversity, ethics, politics, and other dynamics that play a role in every work environment. You can most definitely count on problem-solving, theorising, and math-heavy number-crunching too. As a manager-to-be, you'll also be required to develop a balance between sensitivity and fairness. You'll need to be innovative, creative, and a good problem-solver. These qualities (and your winning personality) will put you on a path to successful management in any number of fields. Our course has been designed to cover all of the aspects related to being an Administration Manager.
  • TRAIN-THE-TRAINER SELF-STUDY PROGRAMME

    Training is vital to a learning organization and a cornerstone in the improvement process. It imparts the skills and knowledge that people need in order to address business opportunities, solve problems and improve processes. The results are too important to leave to chance. Helping managers and supervisors recognise the practical skills they need to 'stand and deliver' and giving them the opportunity to practice these skills in a safe environment will be the key benefits of this course. The aim of the Train-the-Trainer programme is to enable learners to facilitate a well structured and varied programme of learning, implement the principles of OBE, use a range of teaching methods and encourage learners to participate actively and confidently in the learning process. The course is designed to help the individual who is not or at least not yet a professional trainer. The focus is on the supervisor, manager or brand new trainer who has been asked to present or train a group of individuals a task for which he or she has little prior experience.
  • TRAIN-THE-TRAINER WORKSHOP

    Our Train the Trainer workshop is aimed at those new to training to enable them to make an effective contribution to the training and development of others. It will give trainers the basic skills and knowledge needed as a foundation from which they can later develop the specialist skills of identifying training needs, training design, training delivery and training evaluation.

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Skills for Business Development
course, workshop, training, skills development, distance learning, part time studies, conferences, receptionist training, bookkeeping course, secretarial training, secretarial courses