Copperline Training & Support Services in Cape Town, Johannesburg & Durban

Copperline Training and Support Services specializes in communication and management skills training. We are SETA accredited, NQF aligned and have a B.E.E. level 4 rating. We have been operating since 1993 and have developed long term relationships with small, medium and large blue-chip companies. Our facilitators are experts in cusotmised HR development solutions and assessment.

  • Customer Care & Support Programmes :

    Professional Front-Line Communication, Professional Secretarial Support, Superior Call Centre Communication, Building Caring Customer Relationships
  • Inter-Personal Programmes :

    Assertive Communication Skills, Negotiating Skills, Enhanced Inter-Personal Relations, Managing Conflict at Work
  • Sales Programmes:

    Successful Sales & Marketing Techniques, Telephone Sales Techniques
  • Management Programmes :

    Management Development Programme, Supervisory Skills & Team Leadership
  • Specialized Programmes :

    Professional Presentation Skills, Business Writing Skills, Time & Stress Management Workshop, Train-the-Trainer, Personal Development Programme, Practical Tools for Employment Equity Committees, Diversity Management, Competency-Based Recruitment & Selection, Report Writing Skills, Effective Meetings & Minute Taking, Integrated Human Resources Support, Communicating Effectively in Business English, Effective Performance Management, Communicating Professionally by e-mail, Business Writing Skills - Minute Taking


Copperline Training & Support Services
communication skills, staff training, management courses,