Michellecorp Hospitality Acadamy in Alberton
Waiter training and service standards are on a decline. The trend in food and beverage in South Africa is toward more casual dining alternatives but does that mean we have to accept less waiter training and a more casual food and beverage service standard.My objective is to provide learners with academic and practical skills required for a successful career in the hospitality industry. In many cases, employees require ’’refresher training’’, young individuals require introductory training or entrepreneurs require industry knowledge – simply to strengthen basic principles of the industry I will start from waiter trainings basic service rules to make sure all of the trainees have a base of knowledge then will build on that base until proper service is second nature to your waiterThe waiter training course is designed to train new / current and prepare / refresh them for the hospitality industry. The course is conducted over 5 days and 9 hours of training that includes theory and practical sessions. All the courses are presented by a PowerPoint presentation and each trainee receives a manual of all the training.The staff will write a test on the fifth day to see where is fault with their understanding of the training. I have out lined the benefits as why you should train on an entry level for the hospitality industry and as well as training your staff from your establishment.
Michellecorp Hospitality Acadamy